In this programme, Damian explains how it's possible to achieve a "win-win" outcome through collaborative negotiation. For more information about the topics discussed in this programme, please see our Useful Links. More about Damian and Perceptions coaching can be found in their members directory profiles.

In this programme, Brian explains the importance of carrying out proper risk assessments at work. In Part 1, he looks at the background, including the extent of the effects on UK businesses and the individuals working within them of poor health & safety management and the costs, human as well as financial, of work-related accidents and illness. For more information about the topics discussed in this programme, please see our Useful Links or contact us. More about Brian and BOHANDS Safety Solutions can be found in their members profiles. © Savvy Business Ltd 2008

In this programme, Brian explains the importance of carrying out proper risk assessments at work. In Part 1, he looks at the background, including the extent of the effects on UK businesses and the individuals working within them of poor health & safety management and the costs, human as well as financial, of work-related accidents and illness. For more information about the topics discussed in this programme, please see our Useful Links or contact us. Click here for more about Brian and BOHANDS Safety Solutions. © Savvy Business Ltd 2008

In this programme, Ardell talks (from her considerable experience) about some fo the unexpected challenges Brits and Americans might face when they network together and shares her survival guide! For more information about the topics discussed in this programme and about Ardell, please see our Useful Links, or contact us. © Savvy Business Ltd 2008

This programme looks at disability law and practice in the workplace and includes: "Overview" - a summary of Part 2 of the Disability Discrimination Act "The Law in Practice" - how the law affects employers and staff on a day-to-day basis "Devil's Advocate" - what's wrong with the current legal and practical framework and how it might be improved "What's in it fFor Us?" - the business benefits of taking the DDA on board and "Quick Tips" - practical suggestions for all employers, whether they have staff with disabilities or not. For more information about the topics discussed in this programme and the contributors, please see our Useful Links, or contact us. © Savvy Business Ltd 2008

This programme looks at the DDA as it applies to service-providers and includes: "Overview" - a summary of Part 3 of the Disability Discrimination Act "The Law in Practice" - how the law affects service-providers and their customers (non-disabled as well as disabled) on a day-to-day basis "Devil's Advocate" - what's wrong with Part 3 as it stands and how could it be improved "What's in it For Us?" - the business benefits of embracing the practice as well as the principles of Part 3 and "Quick Tips" - practical suggestions for service-providers wanting to reap those benefits.

In Part 2 of this programme, Ardell and Sherie are joined by Chris Tollast, one of Ardell's colleagues at CBRE, and Mark Amtower, a national authority on marketing to the US federal government - who just happens to be half-British - to discuss some of the issues raised in Part 1, introduce some new ones - and generally enjoy themselves far too much! For more information about the topics discussed in this programme and the contributors, please see our Useful Links or contact us. © Savvy Business Ltd 2008

BOHANDS is one of the founder members of our professional panel. Brian talks about the company and about his other fulltime job - his growing family.

ITFS is a founder member of our professional panel. Ray talks about his background and what his company can provide for anyone trading or thinking about trading overseas.

Awdrys is a founder member of our professional panel. Roger talks about the firm and his role within it.

In the second programme in our Business Communication series, sponsored by Perceptions Coaching, Perceptions' Principal, Damian Culhane, talks us through the "consultative selling" process. Unlike traditional sales techniques, this approach focuses on building rapport with a customer. This means you spend most of your time working with them on how you can best meet their requirements, rather than on "closing, closing, closing!" Consultative selling techniques are particularly useful to those who don't consider themselves natural salespeople but who nevertheless have to fill a sales role.

When it comes to Savvy's own programmes, Sherie Griffiths is used to asking all the questions. Not this time, though. In this two-part podcast, Rob Jones (Chairman, USP Content) turns the tables on her and asks her about her life and career. In Part 2, Sherie talks about the 5-year plan which over-ran, ever so slightly, the origins of Savvy and what she loves to do in her spare time - such as it is!

After thirty years in the City, John Parker found a new career. He has spent the last five years building a successful network marketing business and now helps other people do the same. In this interview, for his own website, http://www.johnparker.org.uk, he answers some of the most frequently asked questions about his industry, including: The difference between network marketing and a pyramid scheme, who can benefit from setting up a business like John's, what you need to put in and what you can realistically expect to gain.

This is the first episode of Savvy's monthly podcast on business communication. In this show, Sherie Griffiths intrduces some of the features we'll be hearing regularly in future programmes, including: 'Fresh From The Pod' - this month focusing on a recent interview with Network Marketing Coach, John Parker, recorded for his website; 'Technically Speaking' - in this first programme, Sherie speaks, untechnically, to David Hardstaff of Expedio. David was due to present this segment from July, but will now pick it up in August (he has some excuse about client commitments!); and 'Talking To Your Market' - from next month to the end of the year, this slot will be occupied by Ivan Newman of Living Inside The Brand. Ivan is famous for illustrating customer service principles with great true stories, so this month, he tells his own. Sherie also talks to coach and therapist, Pam Lawrence, about what's in it for her when it comes to listening to podcasts. Finally, there's a bit of fun (courtesy of Ivan) and a competition. To stand a chance of winning a free hour from Savvy, to look at what sound could do for your business, start discovering the secrets of compelling audio or get help with an existing project, just listen to the show and email your answer to the competition directly to Sherie, or call 0844 3712941. You can also get in touch if you want to comment on anything you hear, find out how you can get involved in future programmes or make suggestions.

In this interview, recorded for her own website, http://www.pam.myflpbiz.com, Network Marketer Pam Charman talks to sherie Griffiths about how illness led her to a business opportunity, the objections to this business model which she regularly hears from other people it could help, the support that Forever Living offers its members and how you can find out more, about the products, the opportunities - or both! We also hear from a very satisfied customer. This programme

When it comes to Savvy's own programmes, Sherie Griffiths is used to asking all the questions. Not this time, though. In this two-part podcast, Rob Jones (Chairman, USP Content) turns the tables on her and asks her about her life and career. In Part 1, Sherie talks about, among other things, her best and worst memories of school, some of the influences which led her into her first career, in the law, including the cover of a distance learning prospectus, and some of the challenges associated with being the first registered blind student of the Institute of Legal Executives.

The second of a Two-part look at the importance of good, old-fashioned verbal communication in business, recorded at The Shire Hall in Chelmsford, Essex, on 15th September 2009, at an event hosted by Savvy Business, Direct Marketing Services and Paper Mountain Solutions. In Part One, Sherie Griffiths (founder & Director, Savvy Business Ltd) spoke to Sue Ellen (Principal, Direct Marketing Services) and Paul Smalley (Managing Director, Paper Mountain Solutions Ltd) about the pros and cons of business communication options - from Telemarketing to Twitter! In Part Two, the discussion is opened up to the audience and covers everything from getting to talk to the right people, to the use of audio and video clips online. You can find out more about the contributors to this part of the programme by visiting the “Useful Links” section of this site.

In this programme, HR and employment law specialist, Karen Woodbridge of Hornet Solutions Ltd, explains some of the pitfalls faced by unsuspecting employers who utter Sir Alan’s now infamous phrase – “YOU’RE FIRED!” – too freely. Fortunately, she also explains how to avoid them! Savvy’s Programmes are intended to provide general information only. HR and employment law is a complex field and it is impossible to cover every aspect of a subject of this kind in a short programme. So please obtain expert advice before taking any action in relation to your own staff. Neither Savvy Business Ltd, Hornet Solutions Ltd nor any individual associated with either organization can accept any liability for any loss or damage suffered by any organization or individual who acts on the content of any programme.

In this programme, Mark Amtower, author and leading authority on marketing to the US Federal government, talks through the ten principles which enabled him to turn his life around and build a thriving business - and an impressive reputation, across the States and beyond. The "laws" include: "The law of the divine right to attention" and "The Amtower Uncertainty Principle". If you've listened to Part 2 of our programme on trans-Atlantic networking, "Meeting in the Middle Without getting Wet", you'll know Mark is not afraid to express an opinion and he's a keen observer of human behaviour - including his own! See the Useful Links page for more about Mark, his work and his writing.

The first of a Two-part look at the importance of good, old-fashioned verbal communication in business. The programme was recorded at The Shire Hall in Chelmsford, Essex, on 15th September 2009, at an event hosted by Savvy Business, Direct Marketing Services and Paper Mountain Solutions. In Part One, Sherie Griffiths (founder & Director, Savvy Business Ltd) talks to Sue Ellen (Principal, Direct Marketing Services) and Paul Smalley (Managing Director, Paper Mountain Solutions Ltd) about the pros and cons of business communication options - from Telemarketing to Twitter! In Part Two, the discussion is opened up to the audience - and goes off in some even more diverse directions! You can find out more about Paul and Sue and their respective organizations, by visiting the "Meet The Team" section of this site.

In this month's show: Pam Charman of the Forever Living Network is 'Fresh From The Pod' - you can hear clips of her interview in this programme and her full audio interview is also available on this site - just search for 'Pam Charman'. Pam's programme is also available with graphics at http://www.pam.myflpbiz.com; 'Technically Speaking', Nigel Cook of Connected Marketing explains where to start with a website that isn't earning its keep (available with graphics at http://www.connected-marketing.co.uk); In 'Talking To Your Market', Ivan Newman of Living Inside The Brand starts his series of the same name, on the principles of excellent customer service, with the question: "Is it 'I'd be delighted to do that for you sir' or 'madam', or 'YOU WANT WHAT?!'" (available with graphics at http://www.livinginsidethebrand.com); and Sherie shares her first piece of 'Sound Advice' on making professional business audio, reveals the answer to last month's competition, announces the winner, sets next month's question and, in 'It'll Be Alright On The Site', proves the old addage that you should 'never work with children - and especially animals!'. To listen online or download, just search for 'Get PodSavvy'.